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Verified Reviewer
New Reviewer

You guys wont help me after I send 2 support emails.

Facepunch Studios - You guys wont help me after I send 2 support emails.
My steam was hacked and the hacker used cheats in Rust. I have proof.

User's recommendation: HELP ME!

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1 comment
#1844472

HELP!?

ID
#1843427 Review #1843427 is a subjective opinion of poster.
Pros
  • Good game
Loss
$30
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was vac banned

Facepunch Studios - I was vac banned
I was just playing the game and got banned and I have no reason why I was banned I was just playing normally I'm 14 and why would I be hacking in a game I love and listen to rules my account name is masenfresh2006 or [NS] toxicninja try one of those I would like to get in vaced plz because I love this game and I dont like hackers or even cheating in a game if your bad your bad I just wanna have fun in your game rust.
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ID
#1843240 Review #1843240 is a subjective opinion of poster.
Product
Facepunch Studios Rust Video Game
Pros
  • You guys made my favourite game
  • You guys made my favourite game rust
Cons
  • I was banned for no reason
Loss
$27
Preferred solution
My account unvaced plz

I didnt get the rust stuff from Chippy and Clatter

I herd if you played Clatter, and Chippy you get extra things in rust and I never got them in my steam inv. I don't know why I didn't and I've been playing the games for about 2 hours now.
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ID
#1843043 Review #1843043 is a subjective opinion of poster.
Location
East Brunswick, New Jersey

I was banned

Facepunch Studios - I was banned
im using razer taipan white and got banned please help
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ID
#1730898 Review #1730898 is a subjective opinion of poster.
Location
Hekinan, Aichi
New Reviewer

FIX YOU GAME

you guys are really starting to *** me off and have been for the past *** like 2 years now every time i try and start a game of either rust or Garry's mod you *** like to update the game every month and add a bunch of *** but its *** useless to me or anyone else if they cant even play the *** game i bought these piece of *** games because i thought they would be fun and they were up until they just not work, they keep giving me errors, crashes, etc all the *** time. And don't you dare *** that its "just your computer'', or ''just get a new PC'' because i *** tried that like two or three times so that's clearly not the *** problem, your the *** who add *** to the game but don't fix the *** game so i can actually use those things in the game that i spent 800 hours and 1400 dollars on so fix the *** game *** -From Joe Mama
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ID
#1679241 Review #1679241 is a subjective opinion of poster.
Pros
  • Cool games
Cons
  • Games dont usually work
Reason of review
Access/ activation issues
Preferred solution
Fix the game so its playable before you add things into the game.

Help with ban wasnt cheating

haven't played in days log on and im game banned
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ID
#1667039 Review #1667039 is a subjective opinion of poster.
Location
Sulphur Springs, Texas

Work experience

i want to apply for work experience and i need your email.Facepunch studios
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ID
#1663521 Review #1663521 is a subjective opinion of poster.
Location
Glasgow, Scotland
New Reviewer

Good then bad

Hello I am in seek of help. My rust game keeps on crashing after the update. before the new update my game was perfect and worked perfectly. now after I updated it my game won't stop crashing after I load into the game. I would really like help because I want to continue supporting this game
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ID
#1646806 Review #1646806 is a subjective opinion of poster.
Pros
  • Love the game and how it is suppose to work
Cons
  • Game crashes ever sense the game updated
Reason of review
Work Experience or Job Application
Loss
$35
Preferred solution
Let the company propose a solution
New Reviewer

Very annoying issue with Rust

When I try and run rust.exe it loads up to the normal screen where you can pick the resolution and graphics quality and when I press start on that screen the game just completely stops, but if I go into the local files I can the rustclient.exe but I can not load into any servers, it says EAC disconnected. Please help I have not been able to play rust in months.
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ID
#1614648 Review #1614648 is a subjective opinion of poster.
Location
Prague, Oklahoma
Pros
  • Good game
Cons
  • Lots of issues
Reason of review
Bad quality
Preferred solution
The issue to be fixed so I can enjoy the game
New Reviewer

Unfixable low fps

woke up one morning and randomly had 8 fps tried every youtube video every support forum but nothing seems to fix the low fps
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ID
#1613306 Review #1613306 is a subjective opinion of poster.
Product
Facepunch Studios Garrys Mod Steam Video Game
Cons
  • Low fps
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
New Reviewer

Server being Hacked

This is happening as I am making this Report. On Garry's Mod a Developer of SantosRp server- Defcon is hacking into this server and other fellow SantosRP servers and coming back after being Perm Banned. Also initiated a Virus in the server and still has been doing this for 2+ years. I would love help for this Illegal activity.
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ID
#1588401 Review #1588401 is a subjective opinion of poster.
Location
Council Bluffs, Iowa
Reason of review
Consistently getting Hacked along with other Victims
Preferred solution
Get this person(s) to be Perm banned from Garry's Mod and have their server shut down (Defcon Nation/SantosRP)
New Reviewer

Rust crashing

One time I tried loading into rust and while loading into a server it crashed. This started happening 4 months ago and haven’t been able to play the game since. Before the crashing my game would run fine. I put over 1 k hours into the game and now I can’t play it is there a way to fix this problem.(my specs are the minimal required specs).
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ID
#1549373 Review #1549373 is a subjective opinion of poster.
New Reviewer

This is not right

Facepunch I am here to complain about being banned for nothing and I want you to email me why I have been banned and what caused it or can you please call me and explain why I have been banned. Can you please email me or call me pls Email : martinmarais25@***.com Phone : +27 6* 409 **** Please contact me as soon as possible
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ID
#1542308 Review #1542308 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Reason of review
Banned
Loss
$205
Preferred solution
Let the company propose a solution

Rust Crashing On Loading Screen

Well when I try loading into a server on rust after it loads asset warmup/ harbors and such, the game crashes. I've tried to reinstall the game but that only creates a waste of time for myself and my friends because they're waiting for me.
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ID
#1491064 Review #1491064 is a subjective opinion of poster.
Location
Onalaska, Wisconsin